Exclusive: See Reason Why Taylor Swift Paused Her Madrid Eras Tour Concert Mid-Show

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Taylor Swift’s Eras Tour concerts have a viral effect, and her recent show in Madrid was no exception when she paused the performance to assist a fan in need.

🚨| Taylor Swift asking security to help a struggling fan in the crowd at today's show #MadridTSTheErasTour

"Ayuda por favor"

pic.twitter.com/nXborI9KiA

— The Eras Tour (@tswifterastour) May 30, 2024

During her second concert in Spain on Thursday, May 30, Swift was performing “Betty” when she noticed an attendee requiring help. Swift momentarily stopped singing and playing the guitar to alert security, saying “Ayuda por favor” in Spanish — “please help” in English — while pointing towards the crowd. She then resumed the show.

She also expressed concern in Sweden a week earlier after noticing concertgoers waving flashlights. “When you guys are holding a bunch of flashlights up in a group does that mean people need help? Say yes if it means [that],” Swift asked the crowd. “OK, if I see that again I’m gonna try to put it out.”

Most notably, during a major heat wave in Brazil, Swift asked security guards to distribute water bottles to fans during the concert. The extreme heat tragically led to the death of a fan after her November show.

🚨| Taylor Swift asking security to help a struggling fan in the crowd at today's show #MadridTSTheErasTour

"Ayuda por favor"

pic.twitter.com/nXborI9KiA

— The Eras Tour (@tswifterastour) May 30, 2024

“I can’t believe I’m writing these words but it is with a shattered heart that I say we lost a fan earlier tonight before my show,” Swift wrote in an Instagram Story statement. “I can’t even tell you how devastated I am by this. There’s very little information I have other than the fact that she was so incredibly beautiful and far too young.”